Remote Salesperson for Sage MAS 90 and Sage MAS 200and the Palm OS
Does your company employ salespeople or other professionals that conduct business in the field? One of the most important trends in technological development today is the demand for handheld and wireless computing.
The Remote Salesperson module may be just the tool your salespeople need to close sales and serve your customers more effectively. Your salesperson will be able to enter sales orders and quotes while on the road with their Palm OS handheld saving time and ensuring accuracy. They will also be able to view customer and inventory information, edit contact information, and add new customers and contacts.
This module is designed to increase overall effectiveness of field sales personnel while at the same time improving customer service. Your field sales workers download their current client file, along with inventory status information, before leaving the office. They can then inquire into a customer’s account, check stock availability in the warehouse (current as of the Palm OS handheld’s last "sync"), and enter sales orders and quotes while on site with a client. These orders will stay in the Palm OS handheld until uploaded to a desktop computer. Orders or quotes entered in the handheld can be marked with a status of "Hold" to keep them in your Palm OS handheld until you are ready to process them into Sage MAS 90 or Sage MAS 200.
By connecting salespeople who are in remote locations to Sage MAS 90 or Sage MAS 200 software, your company will be in a strategic position to serve your customers more quickly and more efficiently. There are several options for processing information received from the Palm OS handheld, including whether or not to allow the addition of new customers, or if edits can be made to existing customers, and if these additions/changes must be approved in Sage MAS 90 or Sage MAS 200 before being posted. These setup options can be selected by individual users once they have been enabled globally.
Handhelds are prevalent and relatively inexpensive; many companies issue them to each employee as readily as they do a cellular phone. They employ technology that most workers are familiar and comfortable with. Palm OS handhelds are less expensive and less bulky than a laptop, and loaded with Remote Salesperson, have key functionality required by field staff.
In today’s highly competitive business environment, a customer’s perception of your company becomes the basis for your company’s reputation. The products you sell may be available from any number of competitors. By providing exceptional levels of customer service, you can differentiate yourself from the competition. Remote Salesperson from Sage Software, Inc. can help give you that edge.